Thank you for trusting and choosing the design products from SVGTown! To ensure you have the best shopping experience, please review our download policy below:
Delivery Method
Online Download: After successful payment, you will receive an email containing a download link for a ZIP file that includes the SVG and PNG design files of your purchase. You can also access your personal account on our website to download the product at any time.
Delivery Time
Immediate Access: The download link will be sent to your email within a few minutes after payment confirmation. In the event of system interruptions or technical issues, the delivery of the download link may take up to 24 hours. We will make every effort to resolve any problems as quickly as possible.
Download and Extraction Instructions
Download the ZIP File: Click on the download link provided in the email or from your personal account to download the ZIP file containing the product.
Extract the Files: After downloading, you need to extract the ZIP file to access the SVG and PNG files inside. If your device does not have extraction software, you can download and install applications such as WinRAR or 7-Zip (for Windows).
Additional Support: If you encounter any difficulties during the download or extraction process, please contact us for timely assistance.
Product Formats
Our products are provided in SVG and PNG file formats, suitable for design, printing, and use on digital platforms. All files are packaged in a ZIP file for convenient downloading and storage. Please ensure your device can extract ZIP files and open SVG and PNG formats.
Refund and Exchange Policy
Due to the nature of digital products, we do not accept refunds or exchanges after the product has been downloaded. Please refer to our Refund and Exchange Policy for detailed information.
Security and Copyright
All design products are protected under copyright laws. Please do not copy, share, or redistribute the products without our written permission. The products are intended for personal use or as specified under our Terms of Use.
Product Updates and Support
You will receive updates or additions (if any) for the purchased product within the specified time frame. We provide technical support related to downloading, extracting, and using the products.
Inquiries and Additional Support
For more information or any inquiries, please visit our Frequently Asked Questions (FAQ) section or contact us directly.
